30-Hour General Civil Mediation Skills Training

Course Overview

Mediation is a flexible and creative process that helps people find mutually acceptable resolutions to their issues and concerns. The mediator is an impartial party who uses the process of mediation to help participants communicate effectively, explore underlying interests and craft constructive outcomes.

 

This experiential mediation course teaches tools and strategies for effective conflict resolution. Participants learn a five-step mediation structure. The stages of the mediation process are demonstrated through a video dramatization created especially for this training. The course also examines the causes of conflict, cultural issues in mediation and ethical concerns.

Mediation Center’s Civil Mediation Trainings are certified by the Minnesota State Court Administrator Alternative Dispute Resolution (ADR) program, and meet the requirements to qualify for the District Court’s Qualified Civil Facilitative Roster of Neutrals.

Upcoming Online Trainings

February 2025

Feb 24 – 27, 2025, Mon – Thu

TBD

 

This training is also available for private groups. Send an email to staff@mediationcentermn.org or complete the form below to learn more and to schedule your private training.

This is an accredited, online mediation training, run virtually through Zoom. Trainees experience a hands-on learning environment that includes a variety of interactive conflict resolution and negotiation exercises including: 

  • short slide and video presentations about conflict management skills with group discussion
  • role-playing in various dispute resolution and mediation simulations
  • individualized feedback from experienced conflict resolution coaches

Our highly experienced conflict management trainers and professional mediators create an engaging atmosphere that encourages experimentation with realistic conflict resolution scenarios and participation in negotiation exercises. 

The course is designed for people from all professional backgrounds to hone their conflict management skills, help clients and colleagues solve problems, and expand their approach to resolving disagreements. A sampling of the professional backgrounds of our mediation training graduates include:

  • managers
  • lawyers
  • judges
  • human resource professionals
  • counselors and therapists
  • religious leaders
  • public employees
  • educators
  • health care professionals 
  • bartenders

This 30-Hour General Civil Mediation Skills training course has been certified for 31 hours of alternative dispute resolution training by the MN State Court Administrator, ADR Program.

 

Upon completion of this course, participants will be eligible for the MN General Rules of Practice for the District Court’s Qualified Civil Facilitative (Mediation) Roster of Neutrals. 

 

31 hours of Professional Continuing Education Credits (in the form of CEU, CE and/or CLE credits) are available.

Training Agenda

Day One


🕗 08:00am – 5:30pm

📍 Zoom

🎙 2-3 Instructors

Day one will begin with introductions and will cover Modules 1-4 of the training. The first day will be heavy with lecture but does include experiential learning as well.

Day Two


🕗 08:00am – 5:30pm

📍 Zoom

🎙 2-3 Instructors

Day two will consist of a mix of lectures and experiential learning. It will cover Modules 4-6.

Day Three


🕗 08:00am – 5:30pm

📍 Zoom

🎙 2-3 Instructors

Day three will consist of a mix of lectures and experiential learning. It will cover Modules 6-9.

Day Four


🕗 08:00am – 5:30pm

📍 Zoom

🎙 2-3 Instructors

Day four will consist of a mix of lectures and experiential learning and conclude with the presentation of certificates. It will cover Modules 10-12.
 

FAQs

Although we sometimes hold our courses in-person, this specific training will be held virtually through Zoom.

Our cancellation policy provides a full refund up to 30 days before the start of a training less a 20% processing fee. In some cases a credit may be given for a future training. Queries and requests should be sent to staff@mediationcentermn.org.

Yes, Continued Education (CE) and Continued Legal Education (CLE) credits are available in Minnesota for those who complete the entire course. If you live outside of Minnesota, you will need to check with your local jurisdiction to see if they will accept these credits. You may contact us at staff@mediationcentermn.org for more information about this.

Questions about the training?