Organizational and Workplace Mediation Skills Training (30-Hour Civil Mediation Training) - June 3, 4, 5 & 6

with Susan Mainzer, JD and Aimee Gourlay, JD

June 3, 4, 5 & 6, 2019
8:00 am – 5:30 pm
Early Registration (through May 10): $1,245.00
Cost: $1,345.00
Location: Mediation Center Classroom - Suite 180
7400 Lyndale Ave. S.
Richfield, MN 55423
Rule 114 Certified Training
22.75 standard, 4.25 ethics, 3 bias CLE credits/30 CE credits
Satisfies the eligibility requirements for the MN Rule 114 Civil Mediator Neutral Roster.

Unmanaged workplace disputes cost organizations time, resources and money. Participants learn to mediate conflict and develop a comfortable and safe environment where concerns can be aired, and people can work together to solve organizational challenges in Mediation Center’s 4-day organizational and workplace mediation training course.

Workplaces are becoming increasingly diversified; at the same time, it can be difficult for individuals to talk with each other. Employees, managers and board members with diverse values, goals and expectations need to work together to accomplish organizational goals. You will hone your skills to prevent conflict from escalating and help businesses grow.

The mediator is an impartial facilitator who uses the process of mediation to create an environment for parties to communicate effectively, explore their underlying interests and find constructive outcomes. This course will benefit those who will be neutral mediators from outside of an organization, and managers and leaders who often play the role of informal mediator within their organization.

This course offers experiential learning with a focus on practical skills – participants will add a variety of skills to their tool box. The course is designed for professionals, regardless of role or level within an organization, who want to learn to mediate workplace conflict. Experienced trainers and ADR professionals Aimee Gourlay and Susan Mainzer, who bring knowledge and real-life experience to the training, introduce a structured, yet flexible, five-step mediation process.

Participants learn to:

This course also satisfies the eligibility requirements for applying to Minnesota’s Rule 114 Neutral Roster.

Please email for a printable registration form if you would prefer to mail in a check. Otherwise, use the links below.


Organizational and Workplace Mediation Skills Training - Early Registration (through May 10): $1,245.00

Organizational and Workplace Mediation Skills Training: $1,345.00

Organizational and Workplace Mediation Skills Training - Gov't/ Non-Profit: $1,245.00